Position - Account Manager

Position Detail

Position NameAccount ManagerFunctional AreaAccount Management
LocationMelbourne, AustraliaJob TypeFull Time

Job Description

Job DescriptionTitle: Account Manager
Location: Melbourne/Sydney

VDX.tv is looking for a temporary Account Manager for a period up to 12-month maternity leave coverage.

Job Profile:
Summary:
This role requires a regular contact with existing advertisers and internal teams regarding campaign performance, driving incremental, client presentations and new ideas that result in high customer satisfaction, incremental revenue and high renewal rates.

Responsibility:

• Extensive understanding of campaign best practices as they relate to internal processes and products
• Driving revenue on existing business through frequent client contact and strategic activities based on knowledge gained through training and direct experience
• Proactively manage multiple advertiser client accounts
• Cultivate positive business relationships with media planners and buyers at ad agencies and with direct marketers
• Analyze campaign objectives vs. performance data and identify strategies for maximizing campaign ROI
• Regularly contact advertiser clients regarding campaign optimization, growth strategies and opportunities
• Present audience insights to clients and advertisers to uncover new opportunities
• Troubleshoot campaigns that under-deliver or under-perform
• Knowledge of 3rd party ad serving systems and reporting platforms is a strong plus
• Mastery of internal tools and company products to support strong AM KPI fulfillment
• Present campaign insights where applicable to internal teams and agency clients resulting in upselling opportunities and incremental revenue
• Contribute to a positive work environment by operating effectively within a team structure while keeping client and company's best interests in mind

Required Skills:
• Strong data analysis and problem solving skills
• Polished verbal and written communication skills, with both internal colleagues and external clients. Extremely proactive
• Highly organized, with ability to manage multiple tasks simultaneously
• Ability to prioritize and focus, with strict attention to detail
• Knowledge of 3rd party ad serving systems and reporting platforms is a strong plus.

Qualifications:
• Thorough understanding of and an interest in digital advertising
• Demonstrated experience providing excellent customer service to Fortune 1000 clients
• Proven experience working with advertising clients to fully understand their business model and campaign objectives, and ability to develop strategies to meet their goals
• Adept at uncovering new revenue opportunities and identifying risks
• Familiarity with commercial ad serving systems including DDM, Atlas, Sizmek, etc.
• Experience presenting data and analytics in a compelling way
• Sound knowledge of HTML and Excel
• Enjoy working in a collaborative team environment, sharing knowledge across the company
• Ad agency experience a strong plus

Package/Contract:
• Salary based on fix base salary
• Position is to cover a maternity leave